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F.A.Q

All your questions, answered. 

1. How many photos can I expect?

Great question! With so many variables affecting a wedding (eg. guest size, activities planned, etc) it can be difficult to gauge just how many photos we take. 

Typically, you can expect anywhere between 300-500 photos on our Half Day packages, and 600-1000+ on all Full Day options. On an hourly basis, you can expect around 60 to 100 photos per hour!

2. What is your turnaround time?

Our standard distribution processes are as outlined:

7 days: 30-50 images in a preview album.

4-6 weeks: ALL photos via digital album.

6-8 weeks: FINAL cinematic video via digital link. 

10 weeks: Printed leatherback album. 

USBs will be express posted, containing all media,  immediately after they are delivered digitally. 

3. Can we customise the packages?

Sure thing! We stand by our philosophy that no two weddings are the same, and so we allow for some tweaks to be made to our packages to ensure you get exactly what you want.


Whether you're fine with just one photographer, or would like to omit certain inclusions, do let us know, and we'd be happy to make the changes, with the appropriate cost adjustments to follow. 

If you have a specific budget- simply inform us, and we can curate and provide a few options for you to select from.

4. What is your style?

With a team of four photographers and two videographers, we strive to continually provide consistency across all our couples- ensuring no one misses out on our premium standards of service.

Our approach to weddings is to deconstruct the stuffy formality that many perceive this occasion to be, and instead make the day as fun and exciting as it should be. It's the greatest party you'll ever throw after all!

Incorporating elements of both documentary and directed, we combine the best of both worlds to ensure that whilst you aren't forced into some awkward poses, you can rest easy knowing if you need a little hand figuring out your preferred side, that we're here to lend a suggestion to bring out your inner glam. 

5. What is your booking process?

Once you've made a decision to book us for your special day, a copy of our full Terms of Service will be provided, and upon agreement we will issue details for a 20% deposit of the total package fee. Once this payment has been made your booking will be officially locked in! 

6. Can we get any RAW photos/videos?

Due to consistency priorities, we are unable to provide any RAW files whatsoever. We guarantee all images to be of the highest possible print and viewing quality, all edited to our style and distributed without any watermarks. 

7. What if we have to cancel/postpone?

With ever uncertain times, this has indeed been a very frequently asked question. Our policies are outlined below:

Postponement: New date will be catered for, at no additional fee for the change of date. The pricing for the package booked will remain unaltered, unless a new or modified package is booked for the new date.

Cancellation: Unfortunately any payments made will be strictly non-refundable, EXCEPT in circumstances that fall beyond your reasonable control, such as government actions or compassionate grounds. In such instances, any payments made to us are 100% refundable.

8. What is a Pre-Wedding Shoot?

A pre-wedding photoshoot, otherwise known as an Engagement Shoot, is typically conducted any time between the proposal and the wedding, and makes for a great element of your wedding journey!

Held at a choice of some possible locations (think gardens, beaches, etc), the shoot is designed to allow you some experience in front of the camera. Providing great practice before the big day, this shoot is an opportunity to get comfortable being photographed, as well as letting us take note on how you interact together. More cute couple photos for Insta is also a plus! 

9. How soon do we need to book?

As soon as you can! Whilst we would love to capture every wedding that is enquired for, we unfortunately do book out for most of the year, especially during popular months. 

We highly suggest that once your venue is locked in, that you get in touch with us as your next step in planning. We take bookings for up to two years in advance, so you can never be too early!

10. Do you travel?

Absolutely! All travel within Metropolitan Melbourne and surrounds (think Warburton Redwoods, Yarra Ranges, Mornington Peninsula, etc) is included in every package. 

For more regional locations, such as Echuca or Colac,  a small travel fee of $250 does apply to cover fuel, early starts, as well as any possible lodging costs. 

Having captured weddings in Brisbane, Kuala Lumpur, and Sydney, we are no stranger to destination weddings. For interstate or international weddings, simply get in touch, and we'd love to design a package to accomodate your plans!